Privacy Policy

This translation is provided for convenience. In case of conflict, the French version prevails.

Introduction

DocGoblin is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and French data protection laws. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

Personal Data

We may collect the following personal information:

• Name
• Email address
• Billing address
• Phone number
• Payment information

Technical Data

We automatically collect certain technical information:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Timezone and language preferences

Cookies and Usage Data

We use cookies and similar tracking technologies to monitor activity on our website and improve your experience.

How We Use Your Information

We use the information we collect for the following purposes:

• Service provision and account management
• Transaction processing
• Customer support
• Performance monitoring and improvement
• Legal compliance

Legal Basis for Processing

We process your personal data based on:

• Performance of a contract
• Your consent
• Legal obligations
• Legitimate interests

Data Sharing

We may share your data with:

• Service providers (such as payment processors)
• Authorities when legally required
• In connection with business transfers

International Data Transfers

Your data may be transferred internationally. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

Under the GDPR, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise any of these rights, contact us at contact@docgoblin.fr.

Security

We implement physical, electronic, and managerial safeguards to protect your personal data. However, no method of transmitting data over the internet or electronic storage is entirely secure.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.