Refund and Returns Policy

Thank you for purchasing from www.docgoblin.com. Before completing your purchase, please carefully read our Refund and Returns Policy outlined below.

1. No Refunds for Software Licenses

Due to the nature of digital products and software licenses, all sales made through our platform are final and non-refundable. Once a license key is issued, we are unable to offer any form of refund, return, or exchange.

This policy is in place because:

Software licenses are intangible digital goods that are delivered electronically and cannot be returned or revoked once provided.
The activation and use of a license grants access to proprietary software, which cannot be “returned” in the traditional sense.

2. License Issues or Defects

If you experience any technical issues, defects, or difficulties with the software after your purchase, we encourage you to reach out to our support team at support@docgoblin.fr. We will do our best to address any issues and ensure the software functions as intended.

3. Product Description

We strongly recommend that you carefully review all product descriptions, features, and system requirements prior to making a purchase. If you have any questions about the software, please contact us before purchasing at contact@docgoblin.fr.

4. Chargebacks and Disputes

Any unauthorized chargebacks or payment disputes made against a valid purchase will be contested. We reserve the right to terminate access to our products and services for customers who file unjustified chargebacks.

If you have any questions about this policy, please contact us at contact@docgoblin.fr.