Privacy Policy for DocGoblin

Last Updated: 2024-09-14

1. Introduction

At DocGoblin (“we”, “us”, or “our”), we are committed to safeguarding and preserving the privacy of our users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.docgoblin.com (“the website”), in accordance with the applicable data protection regulations, particularly the General Data Protection Regulation (GDPR) and France’s Data Protection Act (Loi Informatique et Libertés).

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect several types of information from and about users of our website, including:

a. Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information, such as:

Name
Email address
Billing address
Phone number
Payment information

b. Technical Data

We also collect data about your device and how you access and interact with our website. This data includes:

IP address
Browser type
Operating system
Device identifiers
Time zone and language settings

c. Cookies and Usage Data

We may use cookies and similar tracking technologies to track your activity on our website. Cookies are small files placed on your device that allow us to improve your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy.

3. How We Use Your Data

We use the information we collect for several purposes:

To provide and maintain our service
To process transactions, including license key purchases
To manage user accounts and provide customer support
To notify you about changes to our website and services
To monitor and analyze website performance and usage
To comply with legal obligations and enforce our terms

Legal Basis for Processing

We process personal data in compliance with the GDPR, based on one or more of the following legal bases:

Performance of a contract: Processing is necessary to fulfill our contractual obligations (e.g., license key delivery).
Consent: Where applicable, we rely on your consent for processing (e.g., subscribing to a newsletter).
Legal obligations: We may process your personal data where it is required to comply with legal obligations.
Legitimate interests: We process data to improve our services and ensure the website’s security, provided that your interests do not override our legitimate reasons.

4. Data Sharing and Disclosure

We may share your information with third parties in certain circumstances, including:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors).
Legal Compliance: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).
Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of the business transaction.

5. International Data Transfers

Your information may be transferred to, and processed in, countries outside of France, including countries that may not provide the same level of data protection as your home country. We take measures to ensure that international transfers comply with applicable legal requirements, including by implementing Standard Contractual Clauses approved by the European Commission or relying on other mechanisms that provide adequate protection for your data.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. This means that your data will be kept for as long as we have an ongoing relationship with you or as required to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.

7. Your Rights Under the GDPR

As a data subject under the GDPR, you have the following rights regarding your personal data:

Right of access: You can request access to the personal data we hold about you.
Right to rectification: You can request that we correct any inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): You can request the deletion of your personal data under certain conditions.
Right to restrict processing: You can ask us to limit the processing of your data in specific situations.
Right to data portability: You can request a copy of your data in a structured, commonly used format.
Right to object: You can object to the processing of your personal data under certain circumstances.
Right to withdraw consent: If you have given us consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at contact@docgoblin.fr

8. Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

However, please be aware that no method of transmitting data over the internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the changes will be indicated at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

DocGoblin
Email: contact@docgoblin.fr